Tassyam FAQ

Knowledge Base


I did not receive my order confirmation e-mail. What do I do now?

How do I know my order has been confirmed?

Can my order be modified after it has been placed?

When does Tassyam charge my credit card?

Cancellations & Returns

How do I cancel my order?

How do you refund my money?

What's your general cancellations policy?

I'm not too happy with the product (or have received the wrong shipment). What do I do now?


How long does it take for Tassyam ship out the products?

What if I want to change my address?


Is it necessary to have an account to buy?

I can't remember my password. What do I do?